At CXC Consultants Exchange we are committed to ensuring the privacy of your personal information.  The following statement explains how we manage your personal information in accordance with the Privacy laws.

When consultants become our employees or contractors, any further personal information collected or generated as a result of our relationship, is also safeguarded and protected from access by unauthorized individuals.

We will only ask for and record, personal information that will help us to place consultants in the jobs best suited to them, and we will not pass on any personal information without the consent of the consultant or the referee.  Personal information passed to us by clients will be treated in the same way.

Information collected by us will not be sold, rented or licensed to anyone else.  When the information is no longer of use to us, we will destroy it in a manner that protects the privacy of the individual.  Likewise, you have the option of having your details deleted from ConsultantsXchange database at any time.

Personal information held by us is available for review by the individual in accordance with the provisions of the Privacy Act.

Generally, the type of personal information we collect about you is the information included in your application or resume, for example, your name, mailing address, telephone number, e-mail address, career history, details of any competency tests or other information relating to your career.

Where practical we collect your personal information directly from you.  We may collect personal information about you when you deal with us by telephone, letter, fax, e-mail or visit our website.

In some circumstances, we may also collect sensitive information about you such as information about your membership of a professional or trade association or trade union;  your health (including any disability), your racial or ethnic origin or any criminal record that you may have.  Where we collect this type of information we will obtain your consent.

We collect personal information for any one or more of the following purposes:

• assisting you in finding or retaining work;
• assisting in your career performance or management;
• any test or assessments you may undertake;
• any workplace rehabilitation;
• our management of any complaint, investigation or inquiry in which you are involved;
• any insurance claim or proposal that requires disclosure of your personal or sensitive information;
• to facilitate services to or by us, where your organization is a client or service provider or potential client or service provider.

There may be occasions when we obtain personal information about you from a third party; for example, from your nominated referees; when receiving the results of a psychological or competency test; or obtaining performance feedback about your work.  If we don’t have your prior consent, we will take reasonable steps to inform you that we have collected personal information.

If you do not provide us with the information we seek we may be limited in our ability to provide you with our services.

We may use and disclose your personal information for the purposes it was collected, or for a related or ancillary purpose such as providing you with one of our services.

We may disclose your personal information to:

• potential employers;
• clients who may wish to engage your services as a contractor or temporary;
• organizations that conduct competency or psychometric tests;
• referees;
• a workers compensation body;
• our insurers;
• suppliers of services to us;
• our related entities;
• depending on the circumstances, to the Australian Federal Police to verify whether you have a criminal record.

If we engage third party contractors to perform services for us which involve handling personal information we will take reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied.

You can gain access to the personal information we hold about you by written request.  A request for access to the personal information we hold about you or in relation to an inquiry about privacy should be sent to:

            The Privacy Officer
            CXC Consultants Exchange
            C/- Suite 1, Parkview
            48 Raglan Street
            Manly   NSW   2095

We will deal with your request to provide information within a reasonable time.

If your personal information changes please contact us and we will endeavor to update and correct the information.  We may also contact you from time to time to check the information is still correct.

Where you provide personal information via the internet we wish to ensure it is accurate, complete and up to date.  You may update your personal information at any time, to do so simply log into your ConsultantsXchange account, and you will find options for editing the information you have submitted.

Your personal information may be stored in hardcopy or electronically.  We have security procedures in place to protect your personal information.